Some insurance company can take several weeks or months to issue a homeowners insurance claims pay out. In this article are ways on how to expedite home insurance claim & what to do if your claim is denied.
According to John Huff, director of the Missouri Department of Insurance, Financial Institutions & Professional Registration, and president of the National Association of Insurance Commissioners (NAIC), homeowners and renters can do several things to expedite their claim:
- Keep a home inventory of all of your personal belongings, including pictures and receipts if possible.
- Report your claim promptly and make sure your insurer has current contact information for you.
- Know your rights, read your policy and comply with the reporting requirements stated in the policy. It’s also prudent to know what’s required according to state law.
- Document your loss. Take photos of the damage before you do any clean-up or repairs. Keep a record of conversations with insurance, repair, government and other professionals.
- Contact the state insurance department if you have concerns or complaints.
On the flip side, here are three things that can delay the claims process:
- Not having the proper paperwork
- Not maintaining a complete inventory of the affected possessions
- Not providing this information in a timely fashion to your insurance company
“Delays [with the claims process] can occur due to questions regarding the cause of loss, submittal of incorrect or incomplete information and delayed reporting to the insurer,” says Huff.